I accept payment by major credit/debit cards via Paypal. E-mail me to arrange to pay by Paypal, please do not email card details to me. Alternatively, post a cheque to the address below for the full amount quoted (contact me first) payable to ‘Julie Lovesey’.
Customers must provide a daytime telephone number and preferably an e-mail address too.
Faulty or Damaged Goods - If the goods are faulty you may also return the goods and will be entitled to a full refund or replacement goods. The following procedure must be adhered to:
Please contact me in the first instance by telephone (07976 904184 ) within 24 hours of receipt of the tiara. Mail, or e-mail to request a return of goods (in the case of a return being notified by telephone we will require a confirmation of your request via mail, fax or e-mail). We advise customers to acquire proof of posting from the post office or to send goods by special delivery (which has to be signed for) when returning goods.
None of the above terms and conditions affect your statutory rights as a consumer.
Please send tiara(s) in suitable packaging (preferably by Recorded Delivery) to; Tiaras by My Three Wishes, 7 Church Lane, Ruscombe, Twyford, Berkshire
RG10 9UA.
Email: Julie@mythreewishes.co.uk
Telephone: 07976 904184 - 9am to 5pm Monday to Friday
I endeavour to respond to all complaints within 5 working days. If you wish to make a complaint Email: Julie@mythreewishes.co.uk
